A client update that made my day!

I got this feedback from a client last week. For reasons of confidentiality, I cannot disclose the company. They are a multi-national firm and this came from the president of the US Division.

“Thank you for your feedback and for a really successful two days of coaching / conditioning. I feel that we have now passed a turning point with the team leaders and they do have a nice challenge with the deputy group. They also have a shifted perspective and sense of responsibility, which I had as a priority on my list of expectations for the outcome of this exercise. I will make sure that we utilize the momentum to sustain and increase itself while bringing the teams to the next level.
Thank you for your very dedicated and professional approach up to here, we look forward to the next follow up!”

These little notes charge me up!