The most important resource in any successful business is the human talent, yet many times developing employees beyond training for basic tasks is the last thing on the list for the business owner. There are many facets to employee development and each individual is unique. There is no cookie cutter, as every business is as equally unique as the individuals are. There are, however, some common tools that can be used in the employee development program such as personality assessments, communications workshops, team building workshops as well as any technical training that might be required for job performance.
Where do you begin? It is best to begin with number one—yourself! If development of the employees is needed then the owner/manager needs to be at least as deeply involved in the programs if not even more so. It has been said that before you can have your business grow and develop you must grow and develop yourself. Some places to start can be to read the classic business books like Think and Grow Rich by Napoleon Hill and the more recent books by Patrick Lencioni. You might even look into learning the techniques of the manager as a coach.
Here are some things to keep in mind:
1. Management is getting things done through others
2. You need your subordinates more than they need you
3. You get paid for what your subordinates do, not for what you do
4. Thus your job is to do everything in your power to help them be as successful as possible. You succeed only when they succeed
Coach Judi Harris
Cirrus Business Group