The Secret to Raving Fans

Posted on by Chris Reese

What is the secret to raving fans?

Hopefully your business has customers.  If not, you won’t be in business long.  What if instead of customers, you could create raving fans?  You know you’ve met them.  Those people that become the unpaid ambassador for some product or service that absolutely exceeded their expectations.

In this week’s podcast, Coach Judi Harris shares with Phillip Saxton the not so secret secrets to creating raving fans of your organization.

BIZ 1190 AM | Atlanta, GA | Original air date 1/25/14.

CRM as Your Secret Weapon

Posted on by Chris Reese

Your CRM can be your secret weapon if set-up and used properly.  While there are several choices including SalesForce.com, SugarCRM, ZohoCRM, and many more, what do you need to think about to maximize the return on your investment.

In this podcast, Chris Reese and Judi Harris visit with Phillip Saxton about how to turn your CRM into your secret weapon.

BIZ 1190 AM | Atlanta, GA | Original air date 1/18/14.

What Is a Thematic Goal?

Posted on by Chris Reese

What is a thematic goal?  We’re glad you asked.

If you are like most professionals, you have far too much on your plate for one person to manage.  You would probably love to be able to get better at applying Stephen Covey’s 4 Quadrants.  However, lack of clarity around a thematic goal can make it difficult to determine what is important.

In this radio show segment, Coach Judi Harris and Chris Reese share more about how to create a thematic goal and why a thematic goal is so important.

BIZ 1190 AM | Atlanta, GA | Original air date 01/11/2014.