As a consulting company focused on the development of businesses we have realized in no uncertain terms that a business that is focused solely on the business and not on the needs of the people is doomed to failure. Along with the business development side of things, we at the Cirrus Business Group have a strong focus on human talent development, and this part of the business is growing rapidly with more offerings in this area.
It does not matter what the size of the business is; there is a need for personal development in every business. An entrepreneur with a strong technical skill must develop him/herself as a person and gain business skills to run the business side along with the technical side of the business. This goes for small and micro businesses as well. We have programs specifically designed to meet the need for this personal development.
A larger business may need team and management development along with the personal development. Learning leadership and management skills is a must, however, if the leader is struggling with the personal side of life a lot of the effectiveness can be lost. Our coaches are trained to sort through the personal side with the coachee while also assisting the business to grow.
Most big businesses do not address this side of their business at all. Just looking at the turnover rate goes a long way to show what is missing, and exit interviews are a must. The exit interview is where the understanding of why people leave comes from and it is often they are leaving their manager, not the company. Providing the employee at all levels with personal development opportunities can help to slow down the revolving door. When the person understands him/herself and others better, and has opportunities within the company to support their necessary life adjustments, they feel supported and will stay longer. Having a confidential personal coach for one-on-one work is a great investment.
When you look at the most successful large businesses you will find those companies are investing in their people. They see this need and fill it. The investment in the people actually slows the turnover and saves money. Turnover is very expensive. When you look at the loss of experience, cost of recruitment and on-boarding, training and ramp-up time for every employee lost, especially at the senior levels, the cost of personal development and a coach seems to be a most effective way to go. A third party coach that is not actually on company staff may be the most effective since he/she is looking from the outside in with no vested interest in the company.
We at the Cirrus Business Group have certified, trained coaches to develop the employees from the business side and the personal side. Many leaders believe the two must be kept separate. It is not possible. Employees are people first.